We constantly strive to provide you with excellent customer service and always welcome your views, even if you think we've got something wrong.
We are committed to dealing with all complaints efficiently, effectively and fairly.
We have set out in the attachment, right, the procedures we will follow should you have reason to complain.
A complaint can be made using any of the following methods:
Complaints should be directed in the first instance to your usual Global contact. Alternatively you can address your complaint to:
One Forbes, 5th Floor, Dr. V B Gandhi Marg,
Kala Ghoda, Fort,
Mumbai - 400 001
Phone : (+91) 22 6656 0505
Fax : (+91) 22 6656 0506
All fields are mandatory